Three pillars.
One platform.

ReliaPilot is built on three interlocking layers — Integration, Workflow Orchestration, and a Queryable Chat Agent — that work together to make every brokerage queryable and scalable.

Foundation Integration Layer
Engine Workflow Orchestration
Interface Queryable Chat Agent
Pillar 1 · Foundation Integration Layer

Your entire stack, unified.

Bi-directional connectors to your AMS, CRM, email, phone, and carrier portals. No rip-and-replace. No IT project. No disruption to existing workflows — live in 30 days.

Bi-directional sync
Data flows both ways — reads from your AMS and writes back. Every AI action is reflected in your system of record automatically.
SOC2 Type II · E&O-aware
All connections are encrypted at rest and in transit. Every AI action is logged with a full audit trail — compliant by design.
30-day deployment
Three senior AI experts handle the integration. Your team spends 2–4 hours a week. First workflow live at day 30, guaranteed.
Connected Systems
Applied Epic
AMS
EZLynx
AMS
HubSpot
CRM
Gmail / Outlook
Email
WhatsApp / Phone
Voice + Messaging
Carrier Portals
Multi-carrier
Pillar 2 · Engine

Workflow Orchestration.

Insurance-native agentic workflows — built around how brokers actually win. Agent-driven, human-approved, E&O-aware. Zero rekeying across every workflow.

Workflow Automation
Submissions, quotes, endorsements, and renewals — the entire lifecycle of a policy automated with zero rekeying. Every step is agent-driven and human-approved before execution.
New submission packets built from ACORD forms and loss runs in minutes
Renewal launches triggered automatically at T–90 days
Endorsement processing routed with full audit trail
Every action logged in your AMS automatically
Core capability
Before & After
Submission prep
4 hr 90 min
Quote preparation
18 min ~3 min
Pre-call brief
15 min 3 min
Customer 360
A unified view of every policy, claim, communication, and coverage gap across the account — all in one place, always current. Surfaces cross-sell and upsell signals automatically.
Policies, claims, and communications unified
Coverage gaps surfaced proactively
Cross-sell signals pushed to producers
Intelligence
Renewal Intelligence
Proactive renewal initiation and alerts at T–90 days. The system surfaces the right accounts, pre-fills renewal applications, and flags coverage gaps before the client meeting.
Automatic trigger at T–90, T–60, T–30
Pre-filled renewal application from prior year
Difference report auto-generated for AM review
Retention
Policy Review & Quote Comparisons
Side-by-side coverage analysis with multi-rater cross-checks. Every COI is cross-checked against the policy of record before issuance — E&O risk systematically reduced.
Multi-rater comparison in a single view
Coverage mismatches flagged before issuance
Audit trail for every comparison made
E&O mitigation
Proposal Generation
Branded client proposals drafted directly from policy data — producer reviews and approves. Consistent, professional proposals delivered in minutes, not hours.
Auto-populated from policy of record
Branded templates per agency
Producer approval before delivery
Automation
SOV Mapping
Schedule-of-values normalization across carrier templates and ACORD forms. Eliminates manual re-entry for commercial submissions — one input, any carrier format.
Normalizes across ACORD 125/126/140
Multi-carrier template mapping
Reduces submission time by 60%+
Data intelligence
100% Omni-channel Coverage
Voice, text, email, WhatsApp — every inbound lead and client message is captured, qualified, and routed 24/7. The AI Receptionist never sleeps.
Voice, SMS, email, WhatsApp — all channels
Instant qualification and routing
After-hours coverage with zero staffing cost
AI Receptionist
Pillar 3 · Interface Queryable Chat Agent

The Queryable Insurance Agency.

Build your Agency Brain. Become a brokerage where you can ask questions and trust the answers — powered entirely by your own data, not a generic AI model.

Ask anything
Every policy, claim, carrier note, email, and call is instantly searchable in plain English.
Knows your book
Your producers' decisions, carrier appetite, and culture — securely encoded, self-learning, and queryable.
Acts on your behalf
Drafts, prepares, follows up, and alerts — under E&O-grade human-in-the-loop guardrails.
Secure data
Your customer data never goes to open models. Protection against Shadow AI. SOC2 compliant.
ReliaPilot · Agency Brain

"Which expiring accounts haven't started renewal prep?"

✦ ReliaPilot

Found 7 accounts expiring in the next 60 days with no renewal activity logged.

3 in TX 2 in VA 2 in NC

"Show me every cross-sell opportunity over $5K."

✦ ReliaPilot

12 opportunities identified. Top match: TechCore Solutions — Cyber liability gap, estimated premium $8,400. Want me to draft a proposal?

"Quote-to-bind ratio last week."

✦ ReliaPilot

Last week: 68% quote-to-bind. Average submission cycle time: 1.4 days. Top producer: Maria Chen (4 binds).

Demo Workflows

See ReliaPilot in action.

Two real workflows that cross all three roles — Producer, Account Manager, and COO — showing end-to-end coverage across the brokerage.

Outcome: Book Value Increase via automated cross-sell intelligence. 48h market speed advantage vs. 10-day industry average.

📡
T–100 Days
Signal Detection
Account Manager
ReliaPilot triggers the renewal launch. AM's morning queue shows the account with prep status, prior narrative, and coverage history.
T–90 Days
Intelligent Prep
Account Manager
AI pre-fills renewal application from last year's data. AM reviews the Difference Report and triggers the client portal with one click.
🧠
T–75 Days
Risk Gap Analysis
Producer
Queryable Brain surfaces a critical Cyber coverage gap. Suggests coverage limits for new exposure automatically.
🤝
T–60 Days
The Strategy Meet
Producer
Producer presents the AI-generated Risk Expansion Brief. Client binds the renewal plus the automated Cyber upsell.
📈
T–30 Days
Executive Review
Owner / COO
COO validates cross-sell lift on the dashboard and pushes the winning playbook to the entire brokerage.

Outcome: Market Speed Advantage — 48h full cycle vs. 10-day industry average. Zero manual data entry from intake to quote.

📞
Monday 9 AM
Instant Intake
AI Receptionist
AI identifies a high-value referral from a phone call. Auto-triggers a welcome email and data request — zero human involvement required.
🗺️
Monday 1 PM
Rapid Mapping
Account Manager
AM uses the Agency Brain to map requirements and submit into carrier apps in under 10 minutes.
📊
Wednesday 10 AM
Quote Analysis
Producer
Agency Brain pulls winning carrier historicals. Producer selects top-tier deductible structures with full comparison view.
🛡️
Wednesday 2 PM
Client Communication
Producer
AI generates a draft communication for producer to review and send to customer and carrier — branded, accurate, ready in seconds.
📈
Friday 9 AM
Analytics Review
Owner / COO
COO confirms 48-hour turnaround cycle. Reviews quote-to-bind ratio, average cycle time, and new revenue booked.
AI Efficiency Outcomes

Measurable from day one.

We don't compete with the system of record — we make it 10× more valuable.

Early Outcome
4 hr → 90 min
Submission packet prep at launch partner. 35-producer commercial brokerage on Applied Epic, first 60 days.
Early Outcome
18 min → ~3 min
AI-prepared quote — producer reviews and approves. Multi-rater cross-check included before every issuance.
Capability
Every COI
Every Certificate of Insurance cross-checked against the policy of record before issuance. E&O risk reduced systematically.
Capability
100% Coverage
Voice · Text · Email · WhatsApp — 24/7 capture and routing. No inbound lead missed, no after-hours inquiry lost.
Commitment
30 Days
From kickoff to first workflow live. Three senior AI experts dedicated to your deployment. No cost for the pilot.
Design Target
Up to 2×
Producer throughput — same team, zero new hires. Industry-informed design target based on broker research.

Outcome ranges reflect product design targets informed by industry research and early-customer deployments. Individual results vary by book composition, workflows, and integration scope. Early-customer outcomes describe a single named engagement and should not be interpreted as average results.

Get Started

Ready to become a Queryable Agency?

30-day pilot. 3 senior AI experts. No cost. All we ask is 2–4 hours a week and a commitment to try it for a month.

Questions? (571) 571-1753 · solutions@reliaminds.ai