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One Agency Brain. Every workflow built around it.

Agency Brain answers from your agency's own records, drafts the follow-up and remembers what your team confirms. Intake, submission processing, COI review and policy comparison work from the same account records.

Every step stays inside your limits, waits for your people at each decision, and is on record.

Illustrative example
The features

Agency Brain at the core. Each feature works from the same records.

What your team confirms in one place shows up in the next: the account, its policies, its documents and the rulings your agency has made.

The core · Agent

Agency Brain

Ask anything about your book and get answers from your agency's own records: accounts, policies, renewals and the knowledge your team has saved. It drafts emails, proposes what to remember, and hands certificate questions to COIVerify.

Memories it proposes are saved only when a person confirms them.

What Agency Brain does

Your agency's memory, and the agent you ask.

Agency Brain looks things up, drafts and proposes. Your people confirm what it remembers and send what it drafts.

Answers from your own records

Ask about accounts, policies, cases, renewals and your agency's knowledge in plain English. Answers come from your records, not the open web, and it sees only what the person asking may see.

Drafts the email

Follow-ups and client notes are drafted for you and open as drafts in Outlook or Gmail. Your team reviews and sends.

Proposes what to remember

Memories are saved only when a person confirms them. Your memory stays with your agency, kept separate from every other agency's data, alongside your own instructions and house style.

Hands certificate questions to COIVerify

Ask "What do I still need from this subcontractor?" and the answer comes from COIVerify's own review records.

Renewals and retention

The renewals list shows every renewal due in the next 30–120 days. Ask about premium, renewals and retention by producer, carrier or line.

Ask from Slack or Microsoft Teams

Ask the Agency Brain a question without leaving the conversation your team is already in.

How our agents work

Three layers of authority around every agent.

ReliaPilot's controls, your agency's controls, and the workflow itself. Agents look things up, draft and propose. Your licensed people confirm, send and bind.

Read the full model →
1 · ReliaPilot's controlsSwitch off any agent, tool or model. Limits on steps, time and usage. No tools that change your records.
2 · Your agency's controlsPause any agent or all AI, stop a run, set budgets, keep your own instructions and rulings.
3 · The workflowOne job, fixed tools, a person at each decision.
Agent prepares→Person confirms→On record
Works with

Works alongside the tools your team already uses.

ReliaPilot sits next to your existing systems. Your team keeps working where it works today.

AgencyZoom, two-way

Submissions and documents go to the lead in AgencyZoom.

Slack and Microsoft Teams

Ask the Agency Brain from the channels your team already uses.

Email drafts in Outlook or Gmail

Drafts open in your own email. Your team reviews and sends.

Amazon Bedrock

AI models run on Amazon Bedrock inside our AWS account, not in public AI apps.

Security

Built for agencies that answer to clients, carriers and their E&O insurer.

Your agency only

Your memory and records are kept separate from every other agency's data.

Models inside AWS

We never train or fine-tune a model on your data. Models run inside AWS, not in public AI apps.

Every run recorded

Data changes and AI runs are recorded, and the record can't be edited in ReliaPilot.

AI under your authority

AI drafts and proposes; a person confirms every change. Automations you set up run exactly as you configure them, and are logged.

Preparing for a SOC 2 Type I audit. Read about our security →
Start with a pilot

Start with one workflow. Expand as you grow.

Pick the work that costs your team the most time. We set it up with you, and your people stay in charge of every decision.

Most pilots start within a week, and the first 30 days are free.